Privacy Policy

At Prowle & Co. Building Surveyors, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, postal address.
Service Data: Information about the services you request from us.
Website Usage Data: IP address, browser type, referring/exit pages, and other technical data collected through cookies.

2. How We Use Your Data

We use your personal data for the following purposes:

To provide our building surveying services.
To communicate with you regarding inquiries, quotes, and service updates.
To process transactions and manage payments.
To improve our website and user experience.
To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: To fulfill our contract with you (e.g., providing building surveying services).
Legitimate interests: To improve our services and ensure website security.
Consent: When you opt-in to receive marketing communications or cookies.
Legal obligation: To comply with applicable laws, such as tax regulations.

4. Data Sharing

We may share your personal data with:

Service Providers: Third-party companies who assist us in providing our services (e.g., payment processors).
Legal Authorities: Where required by law or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct inaccurate or incomplete data.
Deletion: You can request that we delete your data under certain circumstances.
Restriction: You can request that we limit the processing of your data.
Objection: You can object to the processing of your data for direct marketing purposes.
Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at contact@prowlebuildingsurveyors.co.uk.

7. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

For more information, please refer to our [Cookie Policy] [link to cookie policy if applicable].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Prowle & Co. Building Surveyors
Email: contact@prowlebuildingsurveyors.co.uk
Address: Claridge Court, 2 Lower Kings Rd, Berkhamsted HP4 2AE